LV Bet Casino gifts you with a €5 free bonus just for signing up, even before you make a deposit. Explore all the LV Bet benefits without taking any monetary risk. The LV Bet Casino welcome package consists of four deposit bonuses worth up to €1,000 in total as well as up to 1,000 LV spins.
The bonus is only available to customers from the following countries: Austria, Canada, Finland, Germany, Iceland, Luxembourg, Norway, Russia and Hungary.
You are eligible for one Welcome Package per LV BET account which shall mean no more than one bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card and/or e-payment account, e-mail address, and environments where computers are shared (university, fraternity, school, public library, workplace, etc.).
You are eligible for the Welcome Bonus Package by making your first four deposits within 90 days after registration.
The minimum deposit to qualify for each 4 deposits of the Welcome Package is €10.
The maximum bonus + LV Spins awarded are: First deposit €200 + 200 LV Spins, Second deposit €200 + 200 LV Spins, Third deposit €500 + 500 LV Spins, Fourth deposit €100 + 100 LV Spins.
Players are not obliged to use each welcome bonus of the package but each Welcome Bonus must match with the actual deposit made by the player. E.G: On your first deposit, you can use the Welcome Bonus I, then on your second deposit you don’t use the Welcome Bonus II. You are still eligible for the Welcome bonus III on your third deposit.
The deposit and bonus amount must be wagered a minimum of 30 (thirty) times on slots machines before withdrawal. For 200% bonus, deposit and bonus amount has to be wagered 35 (Thirty-Five) times. Bonus money left on the account after 15 days is forfeited.
If you wish to cancel your Welcome Bonus 1, 2, 3 or 4 go to “My bonuses” and click on “Cancel”. However please be aware that if you forfeit a bonus before completing any required wagering, the bonus along with any additional accumulated winnings will be removed.
The maximum bet per each slot spin that you can place until your wagering requirements have been fulfilled for an active bonus, is €5.00 or amount equivalent in other currencies (5 USD, 50 SEK, 25 PLN or 150 CZK). Any game winnings won with bets placed above the maximum bet, will be removed.
After your deposit, activate your LV Spins by opening the game which is linked to the Welcome bonus offer and start spinning.
The LV Spins will be credited automatically after your deposit for each Welcome bonus.
Customers residing in Canada are ineligible to receive LV Spins as part of this Bonus offer.
The number of LV Spins attributed for each Welcome Bonus of the package will be assigned related to your deposit amount.
LV Spins expire after 5 days.
Any winnings resulting from LV Spins will be added directly to the player’s account as Bonus funds.
Wager requirement for LV Spins: 35x.
Bonus funds from LV Spins are valid for 5 days.
Wagers made on all Table Games, Video Poker and games mentioned in point 18 do not apply for the purposes of this offer.
Bonus cannot be wagered on Table Games, Video Poker, Live Casino and the following slot games: 1429 Uncharted Seas™, Beautiful Bones™, Big Bang™, Blood Suckers™, Castle Builder 2, Dead or Alive™, Devil’s Delight™, Eggomatic™, Eye of the Kraken™, Jack Hammer 2™, Jackpot 6000™, Kings of Chicago™, Koi Princess™, Lucky Angler™, Mega Joker™, Mega Moolah™, Pearls of India™, Robin Hood Shifting Riches™, Scrooge™, Sea Hunter™, Secret of the Stones™, Simsalabim™, The Wish Master™, Tower Quest™, Zombies™.
LV BET reserves the rights to change or cancel this campaign at any time and for any reason.
LV BET has the right to exclude any entry from the promotion and/or alter the promotion (including cancellation), if LV Bet believes that the promotion is being abused.
Employees of LV BET, their licensed dealers, agents and affiliates, and employees’ immediate family members, including all people living at the same address as an employee, cannot participate in this campaign.
General LV BET BONUS POLICY applies.
General TERMS & CONDITIONS of LV BET apply.
These Terms & Conditions may be published in a number of languages for information purposes and ease of access by players. In case of any discrepancy between a non-English version and the English version of these Terms & Conditions, the English version shall prevail.
The higher the bonus, the more you get to play. You can score a bonus as high as $3,000 when you claim the 50% Slotum Casino Special Bonus. Everyone wants to feel special and you will be wearing the Slotum highroller bonus crown!
Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with the website you confirm your consent with the Terms and Conditions.
The website www.slotum.com (“Casino”, “Website”, “Company”, “We”, “Us”, “Our”) is owned and operated by Direx N.V., a company registered and established under the laws of Curaçao, with registration number 131879 and registered address at E-Commerce Park Vredenberg, Curaçao, and its wholly owned subsidiary, Direx Limited, with registered address at 12 Kolonakiou Street, West Block, 1st Floor, Office/flat 101, Agios Athanasios, Postal Code: 4103, Limassol, Cyprus.
Direx N.V. is officially registered by the Government of Curaçao as an Information Provider legally authorised to conduct online gaming operations from Curaçao. Remote gaming licensing and supervision is provided by Antillephone N.V.
2. Changes to Terms and Conditions
These Terms and Conditions may be changed by the Casino when such need occurs. We will do our best to notify our players of any significant changes by email. However, we do recommend all players to revisit this page regularly and check for possible changes.
3. Who Can Play
The Casino accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.
The Casino accepts strictly adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of player’s place of residence as eligible for online gaming. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
It is entirely and solely your responsibility to enquire and ensure that you do not breach laws applicable to you by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to abide by your native regulations.
The Company reserves the right to ask for proof of age from the player and limit access to the Website or suspend the Player Account to those players who fail to meet this requirement. Any bonuses are not available to players from Sweden, including participation in any kind of promotional programs, receiving VIP rewards, as well as exchange of comp points.
Users from the following countries and their territories (“Restricted Countries”) are not allowed to deposit and play real money games: United States of America, Israel, United Kingdom, Spain, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Jersey, Gibraltar, Wallis and Futuna, New Caledonia), Netherlands, Dutch West Indies, Slovakia, Lithuania and Curacao. The Casino cannot guarantee successful processing of withdrawals or refunds in the event that player breaches this Restricted Countries policy.
4. Availability of Games
The following countries are excluded from receiving no deposit bonuses and/or free spins: Afghanistan (AF), Israel, Albania (AL), Algeria (DZ), Angola (AO), Bahrain (BH), Bangladesh (BD), Benin (BJ), Botswana (BW), Burundi (BI), Cabo Verde (CV), Cambodia (KH), Cameroon (CM), Chad (TD), Comoros (KM), Côte d’Ivoire (CI), Democratic People’s Republic of (KP), Denmark (DK), Ecuador (EC), Equatorial Guinea (GQ), Eritrea (ER), Estonia (EE), Ethiopia (ET), France (FR), Gambia (GM), Ghana (GH), Guinea (GN), Guinea-Bissau (GW), Guyana (GY), Hong Kong (HK), Hungary (HU), India (IN), Iraq (IQ), Iran ,Islamic Republic of (IR), Israel (IL), Kenya (KE), Korea, Kuwait (KW), Lao People’s Democratic Republic (LA), Latvia (LV), Lesotho (LS), Liberia (LR), Lithuania (LT), Madagascar (MG), Malawi (MW), Malaysia (MY), Mali (ML), Mauritania (MR), Mauritius (MU), Mexico (MX), Mongolia (MN), Montenegro (ME), Morocco (MA), Mozambique (MZ), Myanmar (MM), Namibia (NA), Nepal (NP), Nicaragua (NI), Niger (NE), Nigeria (NG), Oman (OM), Pakistan (PK), Palestine, Panama (PA), Papua New Guinea (PG), Portugal (PT), Republic of (KR), Republic of (MD), Republic of (MD), Republic of (MK), Republic of (MK), Romania (RO), Rwanda (RW), Sao Tome and Principe (ST), Serbia (SRB), Senegal (SN), Seychelles (SC), Singapore (SG), South Sudan (SS), Spain (ES), State of (PS), Sudan (SD), Swaziland (SZ), Syrian Arab Republic (SY), Taiwan (TW), Tanzania, Thailand (TH), Togo (TG), Tunisia (TN), Uganda (UG), Ukraine (UA), United Arab Emirates (AE), United Kingdom (GB), United Republic of (TZ), United States (US), Vietnam (VN), Yemen (YE), Zambia (ZM), Zimbabwe (ZW).
Please bear in mind that some games may be unavailable in certain jurisdictions, as required by the policies of game providers which may change from time to time.
Using VPN to bypass provider’s block is strictly prohibited and may lead to confiscation of winnings.
NetEnt games are unavailable for Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.
In addition to the above, Street Fighter Video Slot is not available for the following countries: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.
Fashion TV Video Slot is not available in the following countries: Cuba, Jordan, Turkey, Saudi Arabia.
Planet of the Apes Video Slot is not available in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
Vikings Video Slot is not available in the additional jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
Narcos Video Slot is not available in the following territories: Indonesia, South Korea.
Additionally, Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man), are only available in the following territories: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Ukraine, North Macedonia, Turkey, Austria, Cyprus, Finland, Germany, Greece, Hungary, Ireland, Luxembourg, Malta, Netherlands, Poland, Slovakia and Slovenia.
Players from the following countries are not eligible to win any jackpots from jackpot games offered by NetEnt (such as but not limited to Mega Fortune): Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates, Ukraine. The Casino will make reasonable efforts to prevent players from these countries to reach the games, but if players from any of the stated countries would win the jackpot, the jackpot win will be annulled.
Players from Canada are not eligible to play the games from NYX.
5. Accepted Currencies
The website allows playing for the following currencies: USD, EUR, AUD, CAD, PLN, NOK, RUB, BTC, BCH, ETH, LTC, DOG.
6. Fees and Taxes
You are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence.
7. Game Rules
By accepting these Terms and Conditions you confirm that you know and understand the rules of the games offered on the Website. It is at your discretion to familiarise yourself with the theoretical payout percentage of each game.
8. Maximum bets when playing card games
By accepting these Terms and Conditions, you acknowledge your understanding that the maximum bet in card games is 1000 EUR, 1000 USD, 4200 PLN, 50000 RUB, 10000 NOK, 1500 AUD, 1500 NZD, 1500 CAD, 120000 JPY, 0.17 BTC, 5.5 ETH, 21 LTC, 2.52 BCH, 227682 DOG.
9. Disclaimer of Liabilities
By accepting these Terms and Conditions you confirm your awareness of the fact that gambling may lead to losing money. The Casino is not liable for any possible financial damage arising from your use of the Website.
The Casino is not liable of any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website or prevent any players from uninterrupted play.
In the unlikely case where a wager is confirmed or a payment is performed by us in error, the Company reserves the right to cancel all wagers accepted containing such an error, or to correct the mistake by re-settling all the wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error.
If we mistakenly credit your Player Account with winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error or otherwise, the amount will remain our property and will be deducted from your Player Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.
The Casino, its directors, employees, partners, service providers:
do not warrant that the software or the Website is/are fit for their purpose;
do not warrant that the software and Website are free from errors;
do not warrant that the Website and/or games will be accessible without interruptions;
shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Website or your participation in the games.
You hereby agree to fully indemnify and hold harmless the Casino, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games.
You acknowledge that the Casino shall be the final decision-maker of whether you have violated the Casino’s Terms and Conditions in a manner that results in your suspension or permanent barring from participation in the Website.
10. Use of Player Account
Each player can create only one (1) personal account.
Creating multiple Player Accounts by a single player can lead to termination of all such accounts. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.
Any returns, winnings or bonuses which the player has gained or accrued during such time as the Duplicate Account was active may be reclaimed by us, and players undertake to return to us on demand any such funds which have been withdrawn from the Duplicate Account.
The Website can only be used for personal purposes and shall not be used for any type of commercial profit.
11. Anti-fraud Policy
The Company has a strict anti-fraud policy and utilises various anti-fraud tools and techniques. If the player is suspected of fraudulent actions including, but not limited to:
providing of forged documents;
participating in any type of collusion with other players
development of strategies aimed at gaining of unfair winnings
fraudulent actions against other online casinos or payment providers
chargeback transactions with a credit card or denial of some payments made
creating two or more accounts
other types of cheating
or becomes a bankrupt in the country of their residence, the Company reserves the right to terminate such Player Account and suspend all payouts to the player. This decision is at the sole discretion of the Company and the player will not be notified or informed about the reasons of such actions. The Company also reserves the right to inform applicable regulatory bodies of the fraudulent actions performed by the player.
The Casino has zero tolerance to advantage play. Any player who will try to gain advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:
use of stolen cards;
creating more than one account in order to get advantage from casino promotions;
providing incorrect registration data;
any other actions which may damage the Casino.
The Casino reserves the right to close your Player Account and to refund to you the amount on your account balance, subject to deduction of relevant withdrawal charges, at Casino’s absolute discretion and without any obligation to state a reason or give prior notice.
The Casino reserves the right to retain payments, if suspicion or evidence exists of manipulation of the casino system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the casino system or attempted to do so. The Casino reserves the right to terminate and/or change any games or events being offered on the Website.
Should you become aware of any possible errors or incompleteness in the software, you agree to refrain from taking advantage of them. Moreover, you agree to report to the Casino any error or incompleteness immediately. Should you fail to fulfill such obligations, the Casino has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification.
Please note that if you requested a withdrawal, but the sum of bets made since last deposit is less than three (3) times the size of that deposit, the Casino reserves the right to charge you the costs of transaction processing for deposit and withdrawals. This decision is at the sole discretion of the Casino.
The casino is not a financial institution and thus should not be treated as such. Your account will not bear any interests and no conversion or exchange services (including fiat-crypto exchange) will be offered at any time.
The use of bonus funds purely to progress through the bonus stages is prohibited. For example when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.
The Website offers a variety of payment methods. They include VISA and MasterCard credit and debit cards, as well as various alternative payment methods. Please contact our support team at to inquire about the payment methods which are most favorable for your country of residence.
The Company does not accept third party payments. You must make deposits only from a bank account, bank cards, e-wallets or other payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the owner of the payment account. The Company is not responsible for the lost funds deposited from third party accounts.
Please note that the minimal amount of deposit is 10€ or an equivalent. The maximum amount of deposit depends on the payment method you decide to use.
Kindly note that due to the nature of cryptocurrencies, deposit limits cannot be applied to the deposits made through CoinsPaid payment system. If you want to limit your gambling in the casino, please, use any other available option.
13. Withdrawal Policy
The minimal amount for withdrawal is 20€ or an equivalent. The maximum amount for withdrawal depends on the payment method you use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments.
The Casino reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check your identity. In case you provide false Personal Data, the withdrawal can be refused and the Player Account terminated, of which you will be informed by email.
The Website supports payouts via Original Credit Transfer (OCT) from Visa and via Payment Transfer from Mastercard. Additional requirements are that the respective credit card is not a corporate credit card and the card is issued in a supported country.
For Visa, the following countries are not supported: USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore. For Mastercard, only the following countries are supported: Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.
Please note that even for supported countries the Casino is not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion.
The internal operating currency of the Website is Euro. Due to this fact, in case you transact in other currencies, the amount deducted from your credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of your bank and/or the Casino’s payment processing system.
All Bank Transfer payouts are processed within three (3) banking days. Please mind that you will not be able to request a Bank Transfer for USD payouts.
You acknowledge that withdrawals via bank transfers can in exceptional cases be subject to additional charges by the intermediary banks. These charges remain outside the influence of The Casino and are limited to the equivalent of EUR 16.
The maximum withdrawal amount processed to a player is 15,000 €/$ per week and 30,000 €/$ per month, unless otherwise specified in the Terms & Conditions of a specific promotion. Exceptions may be made to players with a higher VIP level, if any, at the Casino’s sole discretion.
If you win more than €15,000, the Casino reserves the right to divide the payout into monthly instalments of maximum €15,000 until the full amount is paid out.
Finally, please keep in mind the Casino is not a financial institution. Your account will thus not bear any interests and no conversion or exchange services will be offered at any time.
14. Refund Policy
A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) calendar days if a Player alleges that another individual has accessed his/her Player Account.
If you have funding your account with a Credit Card we reserve the right to pay all withdrawal requests up to the total amount deposited as refunds against the purchases you have made. If your withdrawals exceed the total amount deposited, any excess amount will be paid to you via one of our alternative methods available.
Before a refund is processed all bonuses and winnings in your balance will be deducted prior to calculating the amount to be refunded.
In case any Credit Card purchases are considered to carry an unacceptable risk for security or legal reasons either by our Payment processors or by the Casino, we will initiate refunds for all such transactions back to the Сredit Сard, and notify all the appropriate authorities and parties.
Refund request may be declined by the Casino if the player provides false or intentionally modified personal data in order to bypass the system.
All costs that may occur upon refund procedure are on the player.
15. Dormant Accounts
An inactive (dormant) account is a Player Account which a player has not logged into or logged out of for twelve (12) consecutive months. If your Player Account is deemed to be inactive, the Casino reserves the right to charge a monthly administrative fee of €10 or the equivalent in another currency (or the current balance of your account, if less) as long as the balance of your account remains positive.
You authorise the Casino to debit this fee from your Player Account at the beginning of the month following the day on which your account is deemed inactive, and at the beginning of every subsequent month that your account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is re-activated.
You are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our services.
Complaints are handled in the support department and escalated in the organisation of the Casino in the case that support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level.
If the dispute is not resolved on the casino management level, you can contact any independent body, gaming authority or the licensing regulator listed on the Website.
In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.
When we wish to contact you regarding such a dispute, we will do so by using any of the contact details provided in your Player Account.
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We give bonus offers on the Site from time to time. These bonuses are subject to the following rules:
Bonus Funds are: (i) a cash bonus from deposits, (ii) cash from the redemption of bonus points, (iii) any other cash bonus that you may receive from us through offers which include but are not limited to promotions. Please note that withdrawal restrictions may apply to any Bonus Funds.
Bonuses will be credited to your account as Bonus Points or Bonus Funds only unless otherwise stated.
You may only cash out real funds, subject to the Withdrawal Policy, and may never cash out any Bonus Points or Bonus Funds. Winnings generated from the Bonus Funds may become real balances as set out.
Wagering Requirements: Each bonus has its own wagering requirements. In order to meet the applicable wagering requirement, no real money shall be deemed to contribute (in full or in part) to the wagering requirement, unless otherwise specified by us.
Please note that not all IG contributes the same to the wagering requirements. The following is a list of contributions for each individual game type:
For example: if you wager £500 on Roulette, there will be no contribution towards the wagering requirements
Real funds will always be used in a game before Bonus Funds and the status of both will be displayed in each player’s “My Account” webpage.
Please note that if you do not log in to your account for a period of 90 days, your vouchers, IG Free Spins, Loyalty Points, Bonus Funds, Bonus Points, Chips and any related winnings where the wagering requirements have not been fulfilled, if any, shall be forfeited by you without further notice and are not refundable.
If you place a wager on IG with Restricted Funds and win at least £400, subject to the fulfilment of any wagering requirements, you will receive up to a maximum of £400 over the initial bonus amount granted to you, which was used to generate such winnings. By way of example, if you are granted £100 in Bonus Funds, and the winnings generated from such Bonus Funds on IG at the time of the fulfilment of the applicable wagering requirements are £600, then £500 will be transferred to your real money bankroll (i.e. the £100 bonus amount and £400 in winnings). Such limitation shall not apply to verified progressive jackpot winnings derived from Restricted Funds. Restricted Funds means all the Bonus Funds and IG Free Spins that have not yet met the wagering requirement and any winnings associated with such Bonus Funds or IG Free Spins.
Game winnings which are a result of bonus wagering will be accumulated to the bonus bankroll according to the rules set out herein. Once the wagering requirements for a specific bonus are completed, the remaining Bonus Funds and winnings associated with such bonus will be transferred to the player’s real bankroll.
On selected IG jackpots, only wagers with real money shall increase the jackpot prizes, in such cases the RTP will appear as a range in the IG RTP report.
IG Free Spins First Deposit Bonus: The first deposit bonus in the Site with respect to IG Free Spins is 25 fixed. The minimum deposit to qualify for the bonus offer for any first deposit is £10. For example: If your first deposit is £10, the IG Free Spins offer is 25. If you deposit less than £10 no IG Free Spins will be given. The maximum IG Free Spins you can receive is 25. The maximum Winnings resulting from IG Free Spins you can receive is £2.5.
Unless otherwise stated in the specific terms and conditions relating to a non-deposit bonus, prior to cashing out such bonus, you must wager x100 the total amount of the Bonus Funds granted prior to cashing out your Bonus Funds. For example, with respect to a non-deposit related bonus of £10, you must wager at least £1000 before cashing out the £10 bonus. Should you cash out your bonus before wagering £1000, you will forfeit your bonus.
In the instance of a deposit related bonus, you must wager x35 the total of (the amount of the deposit + the amount of the Bonus Funds granted) prior to cashing out the deposit. If you do cash out any or all or your deposit before meeting the wagering requirements, you will forfeit the Bonus Funds granted. For example: with respect to a deposit related bonus, if you received 100% bonus on your £10 deposit, you must wager at least £700 before cashing out your deposit. Should you cash out your deposit before wagering £700 you will immediately forfeit your Bonus Funds. Only wagers made using Bonus Funds granted contribute towards fulfilling the wagering requirements.
Winnings generated as a result of bonus wagering will be accumulated to your bonus bankroll according to the provisions set out herein. Once the wagering requirements for a specific bonus have been completed, the remaining balance will then be transferred to your real bankroll. If you cash out before meeting the wagering requirement, you will forfeit all Bonus Funds (including the above such winnings).
Re-Deposit Bonus: In the event we offer you a re-deposit bonus (as we may determine from time to time), the following shall apply. The regular re−deposit bonus percentage will be specified by us and may vary for each deposit you make.
We may offer you the option to opt out of receiving our deposit bonuses which includes but is not limited to the First Deposit Bonus and Re-Deposit Bonus by ticking the box found in the Site’s cashier, where available. If you choose to opt out of receiving deposit bonuses, you will not be entitled to participate in any deposit related offer, even if such offer is displayed or communicated to you.
We reserve the right to decline to grant you any deposit bonus offer, in the event that you have an outstanding withdrawal request until such request has been either reversed by you or processed by us.
We reserve the right to decrease or deny you any deposit bonus offer when you deposit through selected payment methods and/or deposit from selected countries.
Winnings that result from playing on IG with Bonus Funds and have met the applicable wagering requirements may be cashed out of the player’s account subject to the limitation to the maximum winning amount defined for a Non-Funded Account, if applicable.
Registration promotions and the first deposit promotions cannot be combined with any other similar promotion.
Any suspicious cash−ins, in which there may be cause for belief that less than the minimum wagering requirements were made during the claiming of a promotional offer, will be audited before being processed.
Unless otherwise stated in the specific terms and conditions of a specific offer, if you win a tangible prize, you may instead choose to receive real money into you real money account with the Site instead of such prize. However, such real money credited to your account with the Site will be 50% of the tangible prize’s retail value.
Please note that separate terms and conditions exist for the claiming of promotions or offers.
Your use of the Free Instant Games are subject to the terms below:
Whilst we describe the IG promoted as “free” we do require you to register with the Site. You are not required to pay anything in order to play the IG Free Spins once they are granted to you.
We reserve the right to choose, whether IG Free Spins can only be played on specific games or devices.
IG Free Spins may be granted in various formats, for example as part of a voucher granted by us. The number of IG Free Spins granted to by us is subject to each promotion offer and can vary.
In the event that you begin to play with a voucher on a specific type of device, for example a PC or mobile device (where available), you will only be able to complete your use of the applicable voucher on that specific type of device.
We may cap the amount that you may win from your IG Free Spins, regardless of the winning amount displayed.
Winnings resulting from IG Free Spins will be granted to your IG bonus bankroll or real money bankroll, according to the promotion offer, once you have used all the IG Free Spins granted to you on the relevant voucher, and subject to the voucher still being in force and the maximum winning amount. Please note that a voucher may have an expiry date.
If you fail to use any voucher(s) granted to you at the time of cash-out, then you will forfeit such voucher(s).
You agree by accepting the IG Free Spins to meet the wagering requirement in accordance with any applicable promotion offer.
If you fail to meet the IG Free Spin(s) wagering requirements, or you have failed to use the IG Free Spin(s) granted to you by the expiration date (if applicable) then you will forfeit any related winnings which have accrued to your bonus bankroll or real money bankroll, as the case may be.
You may start playing IG Free Spins provided by a new voucher once you have used all IG Free Spins on your current voucher.
Winnings generated from your IG Free Spins will be detailed in the My Account page.
Your winnings derived from the use of vouchers will be displayed in points. Only when the requirements above are fulfilled, the points displayed will be converted to winnings in your bonus bankroll, IG bonus bankroll or real money bankroll or otherwise according to the promotion offer. Unless otherwise stated: (i) the conversion rate shall be 100 points equals £1; and (ii) winnings from such vouchers are capped at £1
In case of disconnection recognized after you begin to use a IG Free Spin, we will play the applicable IG Free Spin for you and update your balance accordingly.
Your receipt of prizes is subject to the terms below:
Qualifying Players who win a prize as the result of any promotion (each, respectively, a “Winner” and a “Prize”) agree that there is no right to a cash alternative unless we elect to offer such a cash alternative.
Unless otherwise indicated there, a cash Prize will be paid into the account of the Winner.
Where we arrange for a non-cash Prize to be delivered to you, the delivery may need to be signed for, but in all cases we reserve the right to require that a particular Prize is made available for collection by you.
We reserve the right not to award a Prize or to seek the return of any Prize awarded in the event that the Winner is not entitled to receive such Prize in accordance with applicable law or if we have cause to disqualify the Winner for reasons which include but are not limited to those listed in section 6.2. The Company shall have no liability to the original Winner if they do not receive the Prize in such circumstances.
Any entitlement to receive a Prize is non-transferable.
The Winner is solely responsible for the payment of any applicable tax in relation to the relevant Prize. Where a Prize consists of an event, activity, holiday or the performance of a service, the Winner is solely responsible for complying with any booking or other conditions or instructions of the relevant third party provider or organiser and must be able to comply with any restrictions as to dates and times in relation to the Prize (which may not be re-scheduled) and any other eligibility restrictions imposed by the relevant third party provider or organiser. We will not provide any form of insurance, including without limitation any public liability or cancellation insurance, in respect of any Prize consisting of an event, activity, holiday or service.
Our offering of a particular Prize implies no affiliation on our part with or sponsorship or endorsement of the relevant third party manufacturer, supplier, provider or organiser. Any photograph used to promote a Prize is for illustrative purposes only and the actual Prize may differ from the item shown in the photograph, including without limitation as to make, model, specification, colour, finish, packaging and other features.
Except as expressly provided in these promotion terms, the Prize is provided on an ‘as is’ and ‘as available’ basis. We make no warranty or representation, whether express or implied (whether by law, statute or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose or completeness of the Prize. In addition, we do not promise that the Prize will meet your requirements.
We are not responsible for any loss or damage caused to Prizes due to postage or delivery.
All Prizes / promotions are advertised as being in pounds sterling, however if your account is registered in Euros or US Dollars, or any other currency we may offer, then the prize or cash value will be paid to you in your currency, unless stated otherwise in the relevant promotion terms. For example, if the advertised prize is £100 and your account is registered in US Dollars, then the prize you will receive will be $100.
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1.1. This Bonus Policy applies to all kind of bonuses, promotions and benefits (“Bonuses”) granted to you in excess of the actual deposit made by you.
1.2. Specific Bonuses may contain additional terms and conditions which you are required to adhere to in order to be eligible to receive the Bonuses, use them and cash them out.
1.3. Only one Bonus offer is allowed per person, account, address, computer and IP address. PlayFrank reserves the right to close any account that is deemed a duplicate account, and confiscate the funds of this account apart from the original deposit amount, to the extent that it was not lost, less any administrative fees and bank charges.
1.4. Players or groups of players who are found to use proxy services or a VPN will be excluded from the offer and may result in a permanent ban from any other offers with PlayFrank.
1.5. Players from the following countries are not permitted to receive the first deposit bonus, any deposit bonuses, Free Money Bonuses or Free Spins unless otherwise stated: Bangladesh, Kazakhstan, Malaysia, Mongolia, Nigeria, Philippines, Republic of Moldova, Russia, Vietnam.
1.6. The receiver of any Bonus and the winnings generated from it shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the Bonus and the winnings generated from it. The minimum deposit for any deposit bonus is €20 (or equivalent amount in other currencies)
1.7. PlayFrank reserves the right to alter these terms and conditions, cancel, modify or suspend any Bonus at any time and without prior notice.
1.8. In the event that PlayFrank believes you are abusing or attempting to abuse a Bonus, or are likely to benefit through abuse or lack of good faith, then PlayFrank may, at its sole discretion, deny, withhold or withdraw from you any Bonus, or rescind any policy with respect to you, either temporarily or permanently, or terminate and/or block your access to our services and products and/or your account without being under any obligation to pay you any funds held in your account, apart from the original deposit amount, to the extent that it was not wagered and lost less 25% administrative fees, bank charges and bonus costs.
1.9. Without derogating from the above, any player found to have his/her wagering requirements completed via low-risk betting on any form of Roulette, Baccarat, Craps, Blackjack and/or slots games will not be allowed to include this amount towards the relevant wagering requirements.
1.10. Without derogating from the above, delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus and associated winnings declared void.
1.11. Unfortunately, a limited few make it a habit to abuse our bonus offers and this forces us to have the above clauses in place. Regular players rarely risk breaking these clauses by mistake; you have to have a fraudulent ambition from the beginning in order to cross the line. We assess each breach of our rules individually and we retain the right, if we determine the breach to be of a fraudulent nature, to either reset the account balance to what it was prior to the first breach of the terms and conditions or discard the withdrawal in its entirety. In case reoccurring breaches by one and the same player we retain the right to void all activity and refund the original deposit to the player.
1.12. All bonuses are only available to players who have received the offer via E-mail, SMS, Phone or Onsite notification.
1.13. Deposits made via Neteller and Skrill and not eligible for any deposit bonuses.
1.14. If a bonus is advertised as being “weekly”, its availability will reset every Sunday at 23.59 GMT.
1.15. All goodwill (no-deposit) rewards that have not been used or withdrawn are automatically forfeited in case a player self-excludes or otherwise blocks their account.
2. Bonus mechanism
2.1. Your qualifying deposit amount, Bonus and any winnings generated from both (together constituting the “Bonus Balance”) are locked until the wagering requirements are met, the Bonus expires or forfeited. Once the wagering requirements are met, the Bonus Balance will be converted to real money balance. If the Bonus expires or is forfeited, then the Bonus Balance and winnings will be forfeited, and only remaining deposit amount will be credited to your real money balance.
2.2. All Bonus Balance bets placed while there is an active bonus will first be deducted from the qualifying deposit and once that’s depleted from the bonus money awarded. For clarity, depositing €100 (or equivalent amount in other currencies) for the first Welcome Bonus of 100% will award you with €100 (or equivalent amount in other currencies) Bonus money, for a total Bonus Balance of €200 (or equivalent amount in other currencies). Upon placing a €5 (or equivalent amount in other currencies) bet (and not winning anything in that round), the Bonus Balance will be at €195 (or equivalent amount in other currencies). If the Bonus is forfeited at this point, your real money wallet will be credited with €95 (or equivalent amount in other currencies).
2.3. You can forfeit any active Bonus, in which case the Bonus Balance will be forfeited and any remaining deposit amount within the Bonus Balance will be credited to your real money balance. Please note that all Bonus Balance winnings on top of your original deposit are part of the Bonus Balance and will thus be removed as well on Bonus forfeiture.
2.4. In the event a Bonus is not credited after a qualified deposit has been made, please contact customer support at [email protected] or via live chat before placing any bets. If you do not wait for the Bonus to be set up before placing a wager, PlayFrank reserves the right not to grant the Bonus.
2.5. Deposit free spins campaigns are valid after the Welcome Package (all 3 welcome bonuses) is claimed.
3. Wagering Requirements
3.1. All Bonuses (unless otherwise specified) need to be wagered 35 (thirty-five) times the sum of the received bonus and the deposit amount before the Bonus Balance can be converted to your real money balance.
3.2. All Free spins winnings (unless otherwise specified) need to be wagered 40 (forty) times before the Bonus Balance can be converted to your real money balance.
3.3. All Free money bonuses (unless otherwise specified) need to be wagered 40 (forty) times the before the Bonus Balance can be converted to your real money balance.
3.4. The wagering requirement must be met in full within 7 days of the Bonus being credited to your Bonus Balance unless otherwise stated, after this period the Bonus Balance will expire.
3.5. Until the play through requirements have been met, the maximum bet that can be placed is €5 (or equivalent amount in other currencies). If you place a bonus money bet higher than the allowed limit (betting options included), your bet will not count towards your wagering requirements and will be deducted from your real money balance (if available). Betting over the limit can be considered bonus abuse. In case of (bonus) abuse we hold the right to discard your withdraw.
3.6. This rule also applies when using any double up/gamble feature in any game. In case of a breach of this rule, you agree that your Bonus Balance will be forfeited, apart from the original deposit amount, to the extent that it was not wagered and lost less 10% administrative fees and bank charges.
3.7. It’s not possible to play Jackpot games with bonuses.
3.8. Please note that different games contribute a different percentage towards the wagering requirements:
Video Slots – 100%*
All games under the “classic slots”- 50%*
All Tables games, Video Poker, Other games and Live Casino – 0%The following Video Slots will be excluded from playing with bonus balance:
Zombie Hoard, Frozen Inferno, High Society, The Wishmaster, Big Bad Wolf, Dead or Alive, Kings of Chicago, Devil’s Delight™,Champion of the Track, Robin Hood, Tower Quest, Scrooge, Castle Builder, Castle Builder II, Tomb Raider Secret of the Sword, Beautiful Bones, Cool Buck, Stardust, Peek-a-Boo, Untamed Crowned Eagle, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Forsaken Kingdom, Dragon’s Myth, Berryburst MAX.
* All Booming games
* All Betsoft games
* All Jackpot games
* All Roulette Games
* All Virtual Sports Games
4. Free Spins
PlayFrank may offer Free Spins related promotional bonuses across specified video slots. A Free Spins bonus is where we, the casino, give you the player X amount of game plays on certain Video Slots. The coin and line value per spin will be pre-defined and you will not be able to change it during the Free Spin process.
4.1. All Free Spins winnings (unless otherwise specified) need to be wagered 40 (forty) times before the Bonus Balance can be converted to your real money balance.
4.2. Any Free Spins originating from a campaign are available for 3 days, unless otherwise stated.
4.3. All Free Spin bonuses are only available to players who have received the offer via E-mail, SMS, Phone or Onsite notification.
4.4. PlayFrank can offer two types of free spins:
4.4.1. No deposit: when no deposit is needed to claim the Free Spins. Winnings from this type of offer are capped to a maximum withdrawal of €100 (or currency equivalent). Any balance exceeding this amount will be removed from the account.
4.4.2. Deposit needed: when you are required to deposit before you can claim the advertised Free Spins. The deposit required will vary and you should read the terms on the promotional offer. If not otherwise stated, €20 (or currency equivalent) is the default minimum to claim “deposit needed” Free Spins. The deposit also needs to be wagered 1 x before any withdrawal can be made resulting from the free spins.
5. Free money bonuses
5.1. These terms are general for any Free Money Bonuses promotion offered. Terms can vary from promotion to promotion. Unless nothing else is stated these rules apply.
5.2. Wagering requirements for Free Money Bonuses are 40 times the amount won unless other specified.
5.3 Any Free Money offer is valid for 3 days from and must be used within this time frame.
5.4. Restricted countries for Free Money offers vary from campaign to campaign. Please make sure to check that you are eligible for any promotion before partaking. Playing from an IP from any restricted country is also prohibited.
5.5. Max win/withdrawal of a Free Money promotion and subsequent wagering is 15 times the amount given. Any amount above that will be removed from the account when a player requests a withdrawal.
5.6. PlayFrank reserves the right to cancel, change or decline any free cash reward at any time without prior notice.
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