Betway

1. With a wide selection of sports, features and promotions, Betway offers an exciting avenue for players from all walks of life.
2. However, pay attention to the welcome bonus, which is quite demanding and therefore complex to make profitable.
3. The user experience, on both computer and mobile, is pleasantly simple and all in American.
4. Perhaps the only flaw we could point out is that it is sometimes a bit laborious to reach customer service, although the service itself is still good.

Betway is a complete betting site especially if you like eSports!

Large catalog and good odds

32 different sports are available in the Betway Canada catalog, and sports and leagues from North America are of course among the possible choices:

• Hockey (NHL)
  
• Baseball (MLB)
• Soccer (MLS)
• Soccer (NFL, CFL)
• Basketball (NBA)

You will find other sports such as golf, tennis, UFC but also niche sports such as floorball or kabaddi.

In terms of odds, Betway is on par with its competitors. We compared the odds with other Canadian sites and you will find the results below:

Specialized in eSports

Betway was the first major betting site to launch a dedicated eSports portal in 2015. They are also sponsors ofNinjas in Pajamas, one of the most prestigious professional Counter-Strike teams in the world.

An entire section of the Betway website is dedicated to eSports, with a high number of leagues and matches available. During our last visit, 36 eSports events were available within just 7 days. Here is an overview of the choices offered:

• CS:GO
• League of Legends
• Dota 2
• World Championship
• Rocket League
• Valorant
• call of duty
• Starcraft 2

Betway even offers bonuses and promotions specifically for eSports.

Betway: our catalog analysis

If you want to bet on eSports, Betway will be your best ally, with a focus on the discipline! But the catalog in traditional sports is also of quality and will therefore be adapted to your favorite sport, whatever it may be.

Very demanding welcome bonus

• On your first deposit, Betway offers to match 100% of the amount up to $300.
• The main difficulty in making this bonus profitable lies in the fact that it is required to wager an amount equal to ten times the bonus awarded before being able to withdraw the bonus and the associated winnings, on events with odds equal to or greater than 1.75

The requirement to wager 10 times your initial deposit amount at set odds makes Betway's welcome bonus tough, especially if you don't want to commit large amounts when you start out.

Varied choice of promotions

• The other bonuses are oriented towards the sports that are very important to us in Canada such as the NHL, the NFL or the MLB.

• Most of these other promotions take the form of free bets, a less common but potentially interesting format.

• Betway even offers a $1 free bet with no deposit required and no complex conditions, a very nice little extra.

Betway: our opinion on bonuses and promotions

Despite an unsatisfactory welcome bonus according to our criteria, many other promotions are worth exploring on Betway.

The sober and clear design

• The different sections on the home page are well delimited in order to facilitate reading.

• The various icons and visuals provide just the right amount of information without overwhelming the content.

• The work on shapes and colors are also simple, but help to make all the texts more digestible.

Simple and efficient navigation

Here too, Betway does not seek to unnecessarily complicate things and offers relevant thematic entries to simplify getting started :

• A main menu by type of activity: sports, eSports, promotions, casino, etc.

• 3 quick access buttons to useful functions: change odds format, contact customer service and change language.

• A banner with shortcuts to key categories: direct, promotions, Football, Baseball, Soccer, Tennis etc.

• Thematic sections: popular bets, all sports, current promotions, live events, etc.

Betway: our opinion on the user experience

The Betway interface doesn't try to impress, but simply aims to make the content readable for the user, and ultimately, that's what matters most. It is therefore very easy to navigate quickly and place a bet on Betway.

App only available in Ontario

• Currently, only players in Ontario have access to the Betway mobile app as Ontario is the largest regulated market in Canada. The application is called "Betway Sports" and focuses solely on sports betting (Betway offers another application for the Casino).

• We will keep you informed on this page as soon as the application is available for the other provinces in order to give you the link to download it.

If you live in a province other than Ontario, there are two other ways to enjoy Betway on your mobile, which we detail below.

Betway: our mobile trial

No Betway app on your preferred stores? No problem, Betway's mobile version and official APK allow you to have Betway on your mobile anyway!

Videos and Live Events

• Live betting is one of the most popular forms of betting and we always check if the bookmaker offers you this possibility. Betway does offer you a "Live betting" section ("In-Play") where you can view all current events and place your bets.

• Betway also offers the facility to watch live video of some of the matches, which is very handy to give you an idea of ​​how the match is going so you can adjust your bets. To take advantage of it, however, you will need to have an active account on the platform and have previously made a deposit.

Bets cashed in and bet maker available

• The cashed bet ("Cash Out") is a feature that allows you to withdraw your winnings or reduce your losses on a bet, before the end of a match or event. For example, you bet 10 $ on the victory of the Montreal Canadiens, at odds of 2.00 (1/1).The Canadiens score a goal 15 minutes from the end of the game and lead 3-2.The value of your par cashed out is then around $ 15. To know if the feature is available on your bet, the symbol "Cash Out", will be displayed for eligible and unsettled bets.

• The "Create your bet" tool allows you to combine up to 10 bets from a single event in the same bet slip. You sort of get your own personalized bet. This can include team victory, scorers, number of goals, number of cards and many other selections. The bet maker is currently only available for major European soccer matches, sometimes live, but more often pre-match.

Betway: our feature review

Betway offers you features to customize and adjust your bets before and during matches to make your experience even more flexible.

No email and no phone

• Betway does not provide any phone or email numbers for customer service.

• Strangely, an [email protected] email address is listed on their site, but when we tested it, we received a message saying:"This email address is currently inactive, which means you will not receive a response to your message."

• An online help section is however accessible covering more than a hundred questions in order to help you if you encounter a problem.

24/7 online chat, but long to access

• In the absence of other means of reaching customer service, we have carefully studied Betway's online chat and it should be noted that by being reachable 24 hours a day, 7 days a week, it allows to make up for the shortcomings in the other categories.

• However, it is not possible to find this chat if you do not have a Betway account. This means that it is impossible to speak to Betway customer service unless you register on the site.

• Finally, even with a Betway account, activating the chat takes a long time: we counted that it takes 6 pages to load and then fill out a form before you can speak to an agent.

Betway: our customer service review

Although it is possible to contact Betway at any time, we regret that chat is the only way to contact them, especially since the process is tedious. What to do on the day when online chat doesn't work?

The website fully accessible in American

• Betway is 100% accessible in American, both on the menus and sections and in the smallest details of the betting pages.

• It is easy to change the language using the button at the top of the page.

• It is very likely that this American version of Betway comes from the version of the site, which seems to confirm the presence of "Football" instead of "Soccer".

Betway in Quebec: American-speaking customer service

• The site is in American but does that also mean that customer service will answer your questions in American?

• We have tested for you and we confirm that you will be served in American on Betway's online chat.

Betway in American: our point of view

From your arrival on the homepage of the site to your placement on a betting page, through the customer service employees, everything Betway is available for you in American.