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Jackpot City Bonus Terms & Conditions

1. The Casino is a member of the group of online Casinos proprietary to us (the “Group”). At any point in time the Group may offer Sign-Up Bonuses at any or all of its member Casinos.
2. All new players have 7 days from the date their account was opened to claim their new player sign-up bonus. Thereafter the Sign-Up bonus will be unavailable. Subsequent promotions will be available to the player but the Sign-Up bonus will be considered forfeited.
3. Please note that for the purposes hereof, a “Currency Unit” is a unit of the currency nominated by the Player at the time of his/her registration of his/her Real Account to be the currency to be utilized by such Player when transacting with the Casino.
4. For these promotions ‘Desktop’ refers to an application that runs stand alone in a desktop or laptop computer.
5. Contrast with “software,” which requires the Web browser to run and ‘mobile’ applications that run on HTML5 on smartphones and tablets.
6. The Welcome Bonus will automatically be credited to the Bonus Account upon a successful purchase of 10 currency units or more.
7. Where the Casino does not offer the primary Currency Unit in your country, you will be eligible to play and receive bonuses in any currency of your choosing.
8. If you open multiple accounts you will not be eligible for the Sign-Up Bonus on each account. This and any other Sign-Up Bonus/es are only available once per Player and/or per environment where computers are shared and/or per email address. This offer is not transferable.
9. Once you have received a Sign-Up Bonus at any of the Group’s member Casinos, you are required that to meet additional minimum Play Through Requirements before you are eligible for additional Sign-Up Bonuses at any of the other member Casinos.
10. If a Free Spins Offer is granted to you it must be played through 50 times (50x) before you will be able to withdraw any winnings made using the bonus money portion of your balance. (“Play through Requirement”). For example, if you deposit 100 and receive a 100 credit bonus, the Play through Requirement will be 50 x 100 = 5000. Any winnings attributed to the Cash portion of your balance can be withdrawn at any time, subject to meeting all of these terms and conditions. In the event that a Player has a positive cash balance after the 50x wagering requirement is complete and such Player attempts to make a withdrawal, the withdrawal of winnings derived from the Free Spins will be capped at 100 Casino Credits (in the Player’s currency of play) and the remaining cash balance will be forfeited.
11. The Bonus amount is subject to a minimum play through (wager) of 50 times (50x) by you before it can be transferred from your Bonus Balance to your Cash Balance (“Play Through Requirement”). For example, if you deposit 100 and receive a 100 credit bonus, the Play through Requirement will be 50 x 100 = 5000.
12. You may thus not claim or receive a Free Spins offer at this Casino if you have previously claimed or received a Free Spins offer from another Group member Casino and have not yet wagered such previously claimed or received a Free Spins offer and its associated initial deposit at least 100 times at the Group member Casino that granted you such Free Spins offer. If your Account at this Casino has been credited with a Free Spins offer for which you (in our sole and unfettered discretion) are ineligible, the Casino shall retrospectively void such Sign-Up Bonus and any winnings received by you after the Free Spins offer has been credited to your relevant accounts.
13. Wagering on all games except Roulette, Sic Bo, Craps, Baccarat, Table Poker, Casino War & Red Dog will count towards meeting the Play Through Requirement; however the percentage of the Sign-Up Bonus which may be wagered on certain games will vary as follows*:
    • 100% All Slots, Keno & Scratch Card games (Re-spins on slot games counts 10%)
    • 8% All video/power Pokers (excluding All Aces and Jacks or Better video pokers), all blackjacks (excluding Classic Blackjack)
    • 2% Classic Blackjacks, All Aces video pokers, all Jacks or Better video pokers
    • 0% all baccarats, all craps, Red Dog, Sic Bo
    • Wagers placed using the gamble feature 0%
    • All game play MPV (Multiplayer Tournaments) 0%
    • If you play on the excluded games (0%) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings made from these games at our discretion.
    • IMPORTANT: the contribution percentages and playthrough requirements may differ per promotion and/or geographical location. In this instance, the percentage amounts and playthrough requirements quoted in the promotion’s Terms & Conditions will apply. Please always refer to the specific Terms & Conditions associated with each promotion to avoid any misunderstanding *Progressive games will contribute to the Play through Requirement as per the game type. For example, Progressive Slots will contribute 100% to the Play through Requirement. ** Please note that wagers placed using the gamble feature will not count towards the Play through Requirement. *** Please note that all game play on MPV (Multi Player Tournaments), will not count towards the Play through Requirement.
14. After fulfilling the total Play through Requirement on your first Sign-Up Bonus you can withdraw from your Cash Balance at any time.
15. This bonus offer expires upon cashin. Any claim made to this bonus after a cashin has been requested, whether pending or paid, will render the bonus void. Where a Sign-Up Bonus has been granted to you, subject to you being required to have met all wagering requirements, you will be limited to a maximum withdrawal value of 6 times your first deposit amount and any remaining balance will be forfeited. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
16. Should a withdrawal be submitted before the free Spins Bonus is credited to the Bonus Account, the bonus will be forfeited.
17. You will be unable to withdraw any amount from your account until you’ve either met the wagering requirements or played through all funds in the Bonus Account. Winnings on bets from the Bonus Account, after the wagering requirements have been met, go straight to the Cash Account.
18. If you do not want any Sign-Up Bonus which has been deposited into your account by the Casino then you are entitled to request that the Sign-Up Bonus be reversed out of your Casino account, subject to no Play Through having taken place on either the initial deposit or associated Sign-Up Bonus. You can do this by contacting Customer support by way of email or live chat, where after the Sign-Up Bonus reversal will take place. If any Play Through has taken place, then that Sign-Up Bonus may not be removed from your account (either by means of withdrawal or a request to the support staff) until the Play through Requirement associated with that Sign-Up Bonus has been met.
19. Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns e.g. playing of equal, zero margin bets or hedge betting, which all shall be considered irregular gaming for Sign-Up Bonus Play Through Requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to your account until such time as the wagering requirements for that bonus have been met. The Casino reserves the right to decide in its sole discretion which activities constitute “irregular play” for Sign-Up Bonus Play through Requirement purposes from time-to-time and to withhold any withdrawals where irregular play has occurred to meet Sign-Up Bonus Play through Requirements.
20. In the event that the Casino believes you are abusing or attempting to abuse a bonus or other promotion, or you are likely to benefit through abuse or lack of good faith from a gambling policy adopted by Us, the Casino Group may at its sole discretion, deny, withhold or withdraw from you any bonus or promotion, or rescind any policy either temporarily or permanently, or terminate your access to the Services and/or block your account. In such circumstances, the Casino shall be under no obligation to refund to you any funds that may be in your accounts other than your original deposit amounts.
21. If the Sign-Up Bonus remains unused in your Bonus Balance for two (2) months or longer from the date the claim was made, the Sign-Up Bonus will be forfeited to the Casino.
22. The Casino Rules, Terms and Conditions apply to this Promotion. In the event of a conflict between these Promotion-specific Rules, Terms and Conditions and the Casino Rules Terms and Conditions, the Promotion-specific Rules, Terms and Conditions shall prevail but only to the extent that the Rules, Terms and Conditions conflict with one another.
23. In the event of any dispute, the decision of the Casino management will be considered full and final. No correspondence will be entered into in this regard.
24. The Casino management reserves the right to end or amend this Promotion at any time without giving notice.

Playzee Bonus Terms and Conditions

1. Explanation of standard promotional terms

1.1 Each individual promotion will come with its own set of specific significant terms and conditions (the “Significant Terms”) in addition to these Standard Promotional Terms and Conditions (“Standard Promo Terms”). You should therefore read these Standard Promo Terms in combination with the applicable Significant Terms for any competition, bonus or promotion (referred to as a “promotion” or “bonus” interchangeably throughout these terms) you wish to enter.

1.2 If for any reason, a promotion does not have Significant Terms, the promotion will default to these Standard Promo Terms only. Where such Significant Terms conflict with these Standard Promo Terms, the Significant Terms will take precedence.

1.3 The Terms of Use also apply (as defined in the Website Terms available on our Website). You must comply with the Terms of Use at all times. Failure to comply with the Terms of Use will automatically render any bonus in your account void.

1.4 Participation in a promotion will be deemed to constitute full and unconditional acceptance of the Terms of Use which includes these Standard Promo Terms and any applicable Significant Terms.

1.5  The Terms of Use apply to any and all players from outside of the United Kingdom. Should you be based, or resident from, the United Kingdom and are accessing any promotion that is subject to these Terms of Use, then you must contact us immediately. For the avoidance of any doubt, any promotion of bonus subject to these Terms of Use set out below are not valid or open to players from the United Kingdom.

 

2. Promotional abuse and irregular play

2.1 We have a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of us and/or other suspicious activity, and we reserve the right to block and remove bonuses, associated winnings and/or deposits from accounts that we suspect, at our sole direction, are involved in such activities or behaviours.

2.2 We reserve the right to review transaction records and logs from time to time, for any reason whatsoever. You hereby consent in advance to same. If, upon such a review, it appears that you are participating, or attempting to participate, in strategies that we, in our sole discretion deem to be (i) promotional abuse; and/or (ii) irregular playing; we reserve the right to deny, withhold, revoke or withdraw your entitlement to any promotion, winnings or bonus, or terminate your access to the Website and/or block your account. PLEASE NOTE that in such circumstances, we shall be under no obligation to refund any funds that may be in your account other than your original deposit amounts.

2.3 “Irregular play” includes, but is not limited to, any one of the following types of play:

• Placing single bets in excess of 20% of the value of the bonus credited to your account until such time as the wagering requirements for that bonus have been met unless otherwise stated. For example, if you received a bonus of €200, then the maximum bet that can be placed is €40. The 20% rule does not apply if the bet size is less than €5;

• Equal, zero or low margin bets or hedge betting would not account towards any bonus wagering requirements. For example, Black or Red betting on Roulette or covering more than 25 of the 37 numbers on the table;

• Delayed winnings, for example, “free spin” or “bonus” features initiated with bonus or cash funds, then the Player steps out of the free bonus or bonus round, and then completes at a later time for example, after the bonus has been wagered;

• “State Game Abuse” where the use of bonus funds are used purely to progress through the bonus stages and then final stages completed with cash bets when bonus funds have been released or forfeited. This includes, but is not limited to, those listed as 0% contribution in the wagering table in clause 5.5 below;

• Leaving large bets on table, for example in Blackjack, and returning after bonus wagering has been completed.

2.4  “Promotional abuse includes, but is not limited to, any one of the following types of play:

• includes, but is not limited to, any one of the following types of play:

• Working in a syndicate with other players to abuse promotions, deliberately cheating or other unfair behaviour;

• Depositing and withdrawing funds shortly after with the intention to abuse the promotion. For example, deposit funds to receive free spins, and then wager your deposit just over 1 time your deposit value, initiate a withdrawal to not fall foul of clause 9.3 of the Website Terms, and then initiate your free spins;

• Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error or failure including, but not limited to, in respect to any game; and

• Using multiple accounts to claim a bonus or a free spins offer more than once.

 

3. Right to Vary

3.1 We reserve the right to withdraw, modify, discontinue or terminate any promotion at any time, and without prior notice. All promotions are intended for recreational players only and we may at our sole discretion limit the eligibility of players to participate in any promotion.

3.2 We reserve the right in our sole discretion to deny you from all future promotions. Once you have been informed that you are no longer eligible for promotions, and should you take up any promotion, all winnings from that promotion will be confiscated.

 

4. Eligibility

Only one promotion is awarded per account per player meaning one per family, household address, IP address, email address, telephone number, credit or debit card and/or e-payment account, or shared computer (e.g. school, public library or workplace). If you are found to be in breach of this clause, all winnings will be confiscated.

 

5. Bonus Account and Wagering (Play Through) Requirements

5.1 A player’s total account balance consists of a cash account balance (‘Cash Balance’) and a bonus account balance (‘Bonus Balance’). All sums which you deposit into your account shall be placed in your Cash Balance. Sums which you receive under a bonus for performing particular tasks are paid into your Bonus Balance.

5.2 A Player may be offered different types of bonuses that are limited to different game types, such as a Slots only. When you enter a game that bonus money is permitted on, you will see this in your Bonus Balance. When you enter a game that bonus money is not permitted on, i.e. restricted games, you will not see the bonus money in your Bonus Balance. In the event a player should use bonus funds to play on games not included in games that count towards meeting the bonus requirement, we reserve the right to refuse withdrawals, remove bonus money and remove winnings without notice and lock all accounts of users found abusing this provision.

5.3 The deposit and possible winnings connected to the bonus will be locked to the casino account until the wagering has been completed. Where promotions do allow withdrawals with an active bonus balance, at this stage, any remaining bonuses will be revoked.

5.4 Bonus amounts credited to a player’s bonus account are subject to thirty-five (x35) times wagering requirements before they are converted to your Cash Balance and can be withdrawn (unless explicitly stated otherwise in the Significant Terms).

5.5  Different games played contribute different percentages towards the wagering requirements. Wagering requirements are the total amount that must be staked on eligible games to convert a bonus. Wagering requirements are based on the total stake amount. Please see the table below for game weight distributions for all wagering purposes (unless otherwise stated):

EXAMPLE 1: A Player has purchased €100 and received a bonus of €100, therefore has a total balance of €200. The Player has decided to play slots only, therefore, the Player must stake (wager) 35 X €100 bonus = €3,500, before the bonus is converted into cash and eligible for withdrawal.
However, this is different for your Welcome Offer, as this requires you to wager the initial cash deposit figure + the bonus. For example, deposit €100 with a 100% Bonus Match (€100)= €200 x 35= €7,000 .

EXAMPLE 2: A player receives a €10 bonus with a 10 wager requirement. The eligible games are game A at 100% game weighting and game B at 20% game weighting. The total staking amount required to convert the bonus playing game A (100% weighting) would be €100 (€10 bonus x 10 WRs). If game B was the players preferred game choice, which counts at 20%, every €1 stake would count as €0.20 towards the wagering requirement. The player would have to wager a total of €500 on to fully convert the bonus.

5.6 Only one bonus is permissible per deposit. Each bonus from each deposit are mutually exclusive. Deposit-related bonuses cannot be “stacked”.

5.7 For any wagers made, the wager is deducted from the player’s Cash Balance. If there is no cash available, then the wager is deducted from the Bonus Balance.

5.8 Any winnings that occur from wagers made from a player’s bonus account are credited to their bonus account, however, the wagering requirements only apply to the original bonus amount as bonus money obtained from winnings is not subject to wagering requirements. Therefore, once that requirement is met, all bonus money is converted into cash.

5.9 Any other bonuses received, unless expressly stated otherwise, such as but not limited to the redemption of Loyalty Points, will be added to your bonus account and will be subject to standard wagering requirements.

5.10 If both bonus and cash funds are used, winnings will be distributed to the bonus and cash account accordingly.

5.11 If you do not want any bonus which has been deposited into your account by us then you are entitled to request that it be reversed out of your account only if no game play has taken place since receiving that said bonus.

5.12 Players from a Restricted Territory (as defined in the Website Terms) and, for the avoidance of doubt, the following countries are not permitted to receive the first deposit bonus (welcome bonus/opening offer) and or any deposit bonuses unless otherwise stated: Armenia, Austria, Poland, Greece, Cyprus, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia, Slovenia, Estonia, Georgia, Lithuania, Latvia, Bosnia and Herzegovina, Macedonia, and Serbia.

 

6. Coupons

6.1 Any coupons redeemed must meet standard wagering requirements and any specific coupon terms.

6.2 Only one valid coupon can be redeemed within any 24-hour period and coupons cannot be used in conjunction with any other promotion unless otherwise stated.

6.3 Coupons can be withdrawn or terminated at any time and we reserve the right to refuse players the use of coupons at any time.

 

7. Welcome Bonus [Also known as FIRST DEPOSIT BONUS or OPENING OFFER]

The Welcome Bonus terms and conditions can be found on the promotion page. The Welcome Bonus may be amended from time to time.

 

8. Instant bonuses

Any bonus that is cash or bonus received from the casino, for example via Customer Support, is classified as an instant bonus. We reserve the right to limit any winnings from an instant bonus to 10 times the value of that instant bonus. For example, if you receive a €100instant bonus, a maximum of €1,000is eligible for withdrawal if we choose to enact this clause.

 

9. No Deposit Bonus

9.1 We reserve the right to limit winnings and withdrawals from all forms of no deposit bonuses / free spins / free bets added to a customer’s account up to the value of €100as may be expressly set out in the Significant Terms or communicated to you otherwise.

9.2 If you have never made a deposit on the Website all funds will stay as bonus money until at such time a deposit is made. Once you make your first deposit, any bonus money at that time in your account will now be subject to standard wagering (play-through) requirements. All future No Deposit Bonus will be subject to standard wagering (play-through) requirements before they can be withdrawn, and no further deposits are required.

 

10. Free Spins / Bonus Spins

10.1 No Deposit Free Spins / Bonus Spins

(i) The number of free spins the player can receive will be included in the specific promotion and/or in the Significant Terms. Whilst free spin promotional offers are advertised on specific games, they may be accessed on a variety of other games. Once the free spins have been used on any game, they cannot be redeemed again.

(ii) Unless otherwise stated, winnings from free spins are credited in casino bonus and are capped to a maximum of €50 . Winnings that exceed this amount will be removed from the account. Any play using free spins winnings will not unlock bonus funds and all winnings will return directly to your bonus account.

(iii) If you have never made a deposit, any gameplay using bonus funds will not unlock bonus funds or bonus winnings from free spins and all winnings will return directly to your bonus account until you make your first deposit. All funds in your bonus account at the time of first deposit will be subject to standard play-through requirements.

10.2 Deposit Based Free Spins or Bonus Spins

(i) Players must initiate a deposit to receive bonus spins. The details and number of spins will be included in the Significant Terms for the specific promotion.

(ii) Whilst bonus spin promotional offers are advertised on specific games, they may be accessed on a variety of other games. Once the bonus spins have been used on any game, they cannot be redeemed again.

(iii) The money won from bonus spins will be credited to a player’s bonus amount balance and is subject to our wagering requirements and Terms of Use.

(iv) All winnings from the bonus spins are considered to be bonus money and will be converted to real money only after the initial bonus wagering requirements are met, unless stated otherwise.

(v) Free spins are only valid within 24 hours of the deposit. If used after this time, any winnings are capped to a maximum of €100.

 

11. Competition Terms

11.1 Any competition that we operate is only open to individuals above the age of 18 and who provide the necessary details and information as required by each individual competition, communicated via social media, email or otherwise.

11.2 To enter into a competition, you must follow the rules and requirements as set out in in each individual competition. Failure to do so shall result in non-entry to such competition. This includes your acceptance to these Terms of Use and, specifically, this clause 11.

11.3  All of our competitions expire at a time and date as set out in the competition details. Should you submit an entry after this date then it will be automatically rejected.

11.4  Unless otherwise stated, we only accept one entry per person per competition.

11.5  We reserve the right to cancel or amend any competition and the applicable terms without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event that is outside of our reasonable control. Any such changes will be notified to entrants (or the winner, as the case may be) as soon as is reasonably possible.

11.6  We are not responsible and/or liable for inaccurate prize details, or the acts or omissions, by any third party connected with a competition.

11.7  Our decision in respect of all matters to do with the competition will be final.

 

12. Additional promotional terms

12.1 All bonuses except free spins will expire after 30 days of account inactivity unless the Significant Terms state otherwise. All free spins will expire after 10 days from the date they were awarded unless the Significant Terms state otherwise. We reserve the right to remove unused bonuses and related winnings if the promotion’s terms are not fulfilled within this period.

12.2  We have the right to remove (i.e. put back to zero) loyalty points if there has been no activity on the player’s account within 30 days.

12.3  Void bets will not contribute toward promotional offers and players whose accounts become closed for any reason prior to the end of promotions will not be eligible to gain any promotional benefits.

12.4  We may withhold any credits, bonuses, coupons, loyalty points or prizes awarded as part of a promotion at our discretion.

12.5  We reserve the right to verify the eligibility of all participants.